oo22's Privacy Policy
This page clearly explains how oo22 collects, protects, and handles your personal data.
Introduction — Purpose of oo22 and This Policy
oo22 is an online gaming and sports betting platform created for people in Myanmar. We value your personal information and make your security and privacy protection our top priority.
This privacy policy explains what personal information we collect, how we store it, and for what purposes we use it when you use oo22's website (https://oo22.bet) and all related services.
By using oo22's services, you agree to the terms set out in this policy. If you have any questions about this policy, you can contact us at [email protected].
Types of information we collect
oo22 collects the following types of personal information in order to provide you with better service and to ensure your account is secure.
1. Information you provide directly
- Full name (in Burmese or English)
- Date of birth (to confirm you are 21+)
- Phone number (for account verification and security)
- Email address
- Bank account or mobile wallet details related to payments
- Any other information submitted by the user
2. Technical information collected automatically
- IP address and network connection data
- Browser type and version
- Device model and operating system (OS)
- Site access date/time logs
- Data collected via cookies and similar tracking technologies
- Gaming history and deposit/withdrawal records
3. KYC (Know Your Customer) data
oo22 may request a photo of the user's national registration card or ID — when payment verification is required — to prevent financial fraud and to operate the service in accordance with the law. That information will be stored with secure encryption and used only to fulfil the purposes stated in this policy.
How personal information is used
oo22 uses your personal information only for the following purposes—
1. Account management
Your personal information is used to open and verify your oo22 account and to recognise you. It is also used to keep your interactions through the platform running smoothly.
2. Processing payments
Your banking details are used to process deposits and withdrawals via KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer, and other methods. They are also checked for payment verification and fraud prevention.
3. Service improvement
Gaming data is analysed to improve the oo22 site, to tailor games and features more appropriately, and to create a better user experience.
4. Communication and customer support
Contact data is used to resolve your questions and issues through 24/7 Live Chat and email support. It is also used to send notifications about service disruptions.
5. Security and fraud prevention
Technical data is reviewed to detect and prevent unauthorised access, money laundering, and misuse. Data transmission is protected with SSL encryption.
6. Legal compliance
Personal information is retained for the period required under applicable laws and regulations, and is handled in accordance with those laws.
Use of cookies and tracking technologies
The oo22 site may store small files (cookies) in your browser. They are used for the following purposes—
Essential cookies
Essential cookies are used to remember that you are logged in and to keep your use of the site secure. If you reject these cookies, some of oo22's services may not function properly.
Analytics cookies
Analytics cookies are used to understand how players use oo22's services and to improve the platform. These cookies are only associated with non-personal activity data.
Managing cookies
You can choose to reject or delete cookies through your browser settings. However, please note that if essential cookies are disabled, some services may only be partially available.
Third-party data sharing
oo22 does not sell, rent, or improperly disclose your personal information to third parties. It may only be shared with third parties in the following limited circumstances—
1. Payment processors
Payment processors such as KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services only receive transaction-related data necessary to complete deposit and withdrawal processes. They operate under their own privacy policies and must comply with oo22's instructions.
2. Technology service providers
When working with specialist technology companies for server security, data storage, and service improvements, they are bound by security agreements that align with oo22's privacy policy.
3. Legal requirements
If required by a valid legal directive or court order from law enforcement authorities, oo22 must disclose personal information in accordance with the law. In such cases, oo22 will attempt to notify you unless prohibited by law.
Data security measures
oo22 applies technical and administrative security measures to protect your personal information—
- SSL/TLS encryption — All communications with the oo22 site are protected by SSL encryption
- Data encryption — Sensitive personal information stored in the database is encrypted
- Access control — oo22 staff can only access data relevant to their own responsibilities
- Regular audits — Data protection practices are regularly reviewed
- Staff training — oo22 staff are trained to handle personal data in line with legal and compliance requirements
oo22 applies the best available technology to protect data. However, oo22 also acknowledges that no method of internet communication can be guaranteed to be 100% secure.
Data retention period
oo22 retains personal information for whichever is longer: the period during which services are being provided, or the period required by law—
Account data
Retained for as long as your account with oo22 remains active. When the account is closed, data will be deleted after the required legal retention period has passed.
Payment records
Financial records are retained for the appropriate period in accordance with the law. These records are important for financial monitoring and anti-money laundering purposes.
Communication and customer service records
Communication records are retained for the appropriate period to help improve oo22's services and resolve issues.
Your rights
As a user of oo22's services, you have the following rights regarding your personal information—
Right to access
You can request to know what personal information oo22 holds about you. oo22 will verify the request and send you a copy.
Right to correction
If your account contains inaccurate or incomplete personal information, you can contact [email protected] to request a correction.
Right to request data deletion
After oo22's service ends, you may request deletion of data that is no longer required by law. Please note that data we are legally obligated to retain cannot be deleted.
Data Portability
You may request that your personal data held at oo22 be sent to you in a commonly used, machine-readable format.
Right to Object
If you wish to receive or opt out of communications related to oo22's services (such as promotional notifications), please contact [email protected].
Protection of Children Under 21+
oo22's services are for adults aged 21 and above only. oo22 does not knowingly collect personal data from anyone under the age of 21.
If oo22 has reasonable grounds to believe that a user is under 21, that user's data will be deleted and their account will be closed immediately.
If you come across a case involving someone under 21, you can report it to [email protected]. oo22 takes child protection seriously.
Policy Updates
oo22 may update this privacy policy from time to time. If significant changes are made, an announcement will be posted on the oo22 site and the "Last updated" date on this page will be revised accordingly.
Continuing to use oo22's services after a policy change means you accept the updated policy. We recommend checking this page periodically.
Privacy Protection FAQ
Contact — oo22 Data Protection Team
For any questions, complaints, or requests regarding oo22's privacy policy, you can reach us through the following channels —
- 24/7 Live Chat — Contact us directly on the oo22 site, with support available in Burmese
- Email — [email protected]
oo22 takes data privacy seriously and commits to maintaining your trust for years to come. As a user from Myanmar, you can be confident that your personal data is safe and secure under oo22's care.